XuanMan Cos Store is located at Shanghai(China), a world famous international city, its general chain store is “HUTAOJIAZI” in China, we have our own factories, and we are devoted to produce the best cosplay costumes for worldwide cosplayers. We also provide all special occasion events costumes like Halloween, Christmas,etc. We strive to provide you with the newest movie/anime cosplay, the best prices, the most complete size range with custom made and the largest variety of choices.
Size: Please check our size table and how to determine the size before purchasing, and please note that the size chart may have1-3 cm error due to the measuring method. If you don’t know which size to choose, please contact us, we will help you then.
How to measure yourself and tell us your correct size?
1.You are Male Or Female ?
2.Height – Your total stature without shoes.
3.Weight – Your Weight In Kg.
4.Chest – Take measurement of the circumference at the fullest point of the chest.
5.Waist – Measure the circumference of the smallest part of the waist above the hipbone(near belly part).
6.Hip – Put the tape around at the fullest part of your bottom when you stand with your feet together.
7.Arm Length – Measure from your shoulder point to the wrist. Also give measurement with your elbow bend, should be about an inch longer.
8.Shoulder Width: Measure from one shoulder point to another shoulder point.
9.Desired Skirt/Pants Length – From Smallest Part Of Your Waist To The Length You Want.
Currently, the following payment methods are accepted on AliExpress:
Visa/MasterCard/Maestro, Wire Transfer, WebMoney, Yandex.Money, Western Union, QIWI, DOKU, MercadoPago, Boleto, TEF, Ideal, Giropay, Sofort Banking, Przelewy24, mobile phone for Russian (MTC, MegaFon, Beeline, TELE2), American Express.
Unfortunately, other payment methods such as Paypal, installment,and COD (Cash on Delivery) are not accepted in Aliexpress, if you want to pay for our products via Paypal , pls contact us in the message.
You may choose available payment method according to your preference.
Before payment, please double check your delivery information: address, name, zip code, phone numbers etc.
1.Shipment will be arranged within7-10 days after receiving the payment. Please leave correct telephone number and correct address when filling your buyer information.
2.We usually use Express (DHL, UPS) to carry the package after the costumes are done,which takes only 3-7 working days to deliver; or use EMS which takes about 15 days usually; or use Aramex which takes about 10 days.
If via free shipping, we use Air mail, PostNL, DHL Global Mail, Alexpress Standard Shipping which takes about 15-60/15-35/15-25/15-35 working days to deliver.
If needed,please feel free to contact us for other details shipping & handing fee and time,thank you!
3. If due to the buyer reasons such as “refuse to sign for the package” or “refuse to pay the tax” or “buyer country post reason” and so on, the buyer has to undertake the loss. Once the goods leave China, then the buyer will be in charge of the responsibility.
Shipping problems: If you don’t receive your product before the protection time over, please contact us,we will extend it to make sure you can receive the product, meanwhile, we will contact the express company to help you locate your parcel. If the parcel has been lost, we will resend or refund due to the reason.
Quality problems: If the product you received have quality issues, please contact us and send us the product photos; After we check the photos, if there are quality problems, we will give your partly refund as a compensation or you can return it and get full refund. (Ps: Return shipping fee will be paid by yourself.^^)
Accessories Problems: If the product you received has missing part, please contact us, we will resend the missing part to you asap at first time.
Exchange: We offer return for exchange service, if you don’t like the color or size doesn’t fit, please contact us, we will send you our address, you can send it back; After we receive it, we will send you different color or size, and inform you the new tracking number. (Ps: Return shipping fee and the shipping fee we send new to you will be paid by yourself.^^)